KYC Policies
As part of the KYC policy,
The company states that any person registering immediately accepts and declares that all information provided in their registration form is true and accurate. The company will cancel a person's registration as a player if it becomes aware that false information was provided during the registration process. The full name, email address, residential address, phone number, and other relevant details must be correct and verifiable if requested.
The customer's full name, username, and chosen currency cannot be changed after the account has been created.
To request withdrawals, remove initial limitations, and gain full rights to promotions, the account must be verified. For account verification, the company will require the following details:
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Customer ID for age verification (players under eighteen (18) years old are not accepted).
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Customer’s place of residence (verifiable through a utility bill or official document).
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A valid email address that has not been previously registered in the system.
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Customer's mobile phone number.
Bank payment accounts must belong to the customer and must never be registered under a third party's name for either deposits or withdrawals. If the company determines that this rule has been violated, it reserves the right to hold the funds in custody until the customer provides bank account details under their own name or a viable resolution is reached.
If the customer changes their place of residence, phone number, or any other personal details, they are required to inform the company immediately so the system can be updated accordingly.